A lot of NGO’s who normally respond during a disaster were working from home, there was a vacuum and the communities would have to do what some NGO’s usually do which is a very unique situation.
“I made sure that we deploy across the 12 districts teams to deliver risk communications and community engagement first before we jump into food security, contact tracing in supporting the government’s effort as well as the LTDD campaign”
Another big challenge that I faced as the Director is the lack of resources to be able to carry out a much more effective approach towards the community but we have to pull strings or write to some of my close friends to come on board and help us on the different phases and outreach.
This was one response that our community took the lead role in localizing the communication materials. I ensure that the risk were minimized, help them through transportation and meals. I was on the ground with a few of our DCOSS’s and one of the things I encountered with some communities was the fear that they have from what they see on the media. Some families were speaking to us from their closed doors and windows which was a very tough place to be in.
“One of the biggest challenges that I face was the lack of Personal Protection Equipment and Government had asked us to assist in Risk Communication exercise which I think could have put a lot of our members at risk when they go into the communities”
I had to assure my team members to share the correct information that Government had given us and discourage them from getting their news through random sources from Social Media.